Status definitions
What each result word means.
Every line of a Contractor Verification Report carries one of six result states: a mark, a word, and a color that only adds to them. The word describes the record, never the contractor.
confirmedambiguousstalenot foundunavailableunsupported
The six words
- confirmed
- The source holds this record. The named source returned this fact for the license you chose, on the date shown.
- ambiguous
- Sources disagree. Each value is shown. More than one value or record fits. The report shows each one with its source and does not pick between them.
- stale
- True as of a date now past its window. The record was true when the source last confirmed it, but that date is older than VetACrew’s window for this kind of fact. Check it again before you rely on it.
- not found
- Searched; the source holds nothing. The search finished and the source returned no matching record. It says nothing was found in that source, for that search, on that date.
- unavailable
- Our search did not finish. The source did not answer while the report ran. Nothing is implied by the gap; run a fresh report later.
- unsupported
- No public source covers this. No source VetACrew reads covers this item for this license or place. The report names the next step, such as asking the issuer directly.
A filing found is not coverage confirmed
Insurance and bonds need precise words. The report says which level of checking each one received.
- Contractor bond
- Confirmed means the licensing board holds a current bond filing, with its surety, amount, and dates: a current contractor bond filing found. It is not a claim about what the bond will pay.
- Workers’ compensation
- Confirmed means the board holds a current workers’ compensation filing, or an exemption the contractor reported. A filing found is not a policy confirmed with the insurer.
- General liability
- A liability filing on the board’s record is a filing found. Coverage independently verified with the insurer or agent, with the date it was confirmed, is a separate check, now in early access.
- One word per check
- Bonds, workers’ compensation, and general liability each get their own line. A report never collapses them into a single insured badge.
What the words never mean
No word is a verdict. A report never scores, grades, or recommends a contractor, and never calls one safe or approved. A summary may count how many checks came back with each word, but the count is not a rating.
See how each check works in the verification methodology, and which checks run in California on the California coverage page.